Voluntary Recall, Rejuvenating Clay Mask

July 1, 2016

NOW Health Group, Inc. Voluntarily Recalls One Lot of NOW® Solutions Rejuvenating Clay Mask

130 units found to have bacterial contamination;
NOW is not aware of adverse events associated
with recalled product to-date


Bloomingdale, Ill. (July 1, 2016) – NOW Health Group, Inc. is voluntarily recalling limited quantities of Lot #1958257 of NOW® Solutions Rejuvenating Clay Mask (Product Code 8024) as some tubes in this lot were found to have bacterial contamination. The recall affects approximately 130 total units that were distributed nationally and sold in retail stores and online. No other NOW® Solutions products are affected or are involved in this recall.

Specific product and lot includes:

NOW® Solutions Rejuvenating Clay Mask – Product Code 8024, Lot #1958257 (130 units)

The product code and the lot number are located on the back of the tube. The tube is white with a silver cap and a white NOW® Solutions label. A limited number of units were shipped between January 14, 2016 and January 22, 2016. Consumers who have purchased this recalled product should stop using the product immediately and return it to place of purchase for a full refund. Receipt is not required for refund.

Consumers should contact their physician or healthcare provider if they believe they have experienced any adverse events related with the use of this product. No adverse events have been reported to date.

NOW has provided information on this voluntary recall to all of its retailers who purchased this product.

Consumers with questions regarding this recall can contact NOW’s Customer Service Department by phone at 888-NOW-FOODS (888-669-3663) Monday through Friday, 8 a.m. to 6 p.m. Central Time.