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Nutrition for Optimal Wellness
Recent Network News Report on the Supplement Industry – NOW’s Response

A network news show recently reported on the supplement industry by choosing to highlight a few companies engaged in fraudulent behavior. As mentioned on the program, these companies are not representative of the responsible supplement manufacturers providing safe products to more than 150 million Americans who take supplements as part of their health regimens. The report failed to mention that federal regulations require supplement manufactures to validate the identity of all ingredients and list each one on product labels, and that any manufacturer breaking the law is subject to FDA enforcement. NOW Foods was not mentioned in the story. 

NOW continues to follow current Good Manufacturing Practices (cGMPs), which prescribe step by step requirements for the responsible manufacturing and testing of dietary supplements.  Although reference to an FDA team of 22 employees at the offices in Washington, DC was made by the FDA in the report, the reality is that the FDA has hundreds of inspectors at district offices that inspect dietary supplement manufacturers, including NOW’s facility.  NOW’s in-house manufacturing and testing facilities were most recently audited in January 2012 as part of an unannounced FDA inspection. NOW’s cGMP-compliant facilities passed inspection. The inspection resulted in no observations (deficiencies needing to be corrected) being issued by the FDA.

As part of its ongoing mission to help people lead healthier lives, NOW manufactures and tests its supplements in one of the industry’s most scientifically advanced facilities, ensuring consumer safety throughout the process. Our safety testing includes screenings for identity, heavy metals, pharmaceutical adulteration, and microbial contamination.

The Council for Responsible Nutrition ( CRN ) and the Natural Products Association ( NPA ) have issued statements in response to the story, which can be found at: http://www.crnusa.org/ and http://www.npainfo.org/.