Manufacturer of Natural Products That Empower People to Live Healthier Lives
Nutrition for Optimal Wellness
Quality Positions

QA DOCUMENT CONTROL/PRODUCT COMPLAINT SUPERVISOR
 
Job Description:
Supervises personnel who log, investigate, and resolve customer complaints and who create, revise, maintain and file controlled documents.  Ensures that the complaint resolution is accomplished according to established deadlines. Ensures trend analysis reports showing customer complaints are completed and sent to management according to established deadlines.  Ensures formal reports for adverse event complaint response to regulatory authorities are completed according to regulatory time frames. Develops and/or assists with the development of SOPs around processes within the group and that concern the group’s documentation management efforts. Comprehends and performs Oracle functions including but not limited to: Specification Creation/Revision, investigation applications in Oracle (Lot Genealogy, Transaction Inquiry, Lot Sub/Lot, Results, Sample Creation, and Discoverer Reports).
 
Hours:
Posted 11/26/14   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor’s degree (B.S.) from a four year college or technical school and minimum of five years’ experience in Quality Assurance or Quality Control, in the food, pharmaceutical, dietary supplement, or medical device industries or an equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

QA MANAGER
 
Job Description:
Creates and revised written justification for procedures in relation to cGMP compliance. Guides Operations and Quality Control departments in establishing Standard Operating Procedures for NOW manufacturing and laboratory processes that coincide with cGMP requirements and established white papers. Reviews internal audits for GMP compliance.  Develops, conducts and coordinates cGMP training. Supervises specification creation/revision for all NOW products and raw materials. Supervises product recalls and follows up on corrective action. Manages change control of Standard Operating Procedures. Oversees implementation of new and revised labels.
 
Hours:
Posted 1/23/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor's degree (B. A.) four-year college or university with major in a Science field (i.e. Chemistry, Biology); at least five years related experience in Quality Control or Quality Assurance in a GMP manufacturing facility; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

QC INSPECTOR I
 
Job Description:
Performs raw material evaluation on all incoming shipments and obtains representative lot samples. Completes necessary documentation and Oracle entries. Reviews documentation for completeness and compliance with GMPs and SOPs. Does random in-process testing to verify operator’s results. Releases materials for use and reviews documentation for completeness. Communicates problems/out-of-specification issues to supervisor/lead and operations personnel. Assists supervisor/lead in conducting investigations.
 
Hours:
Posted 12/16/14   (1 position) Full-time   3rd shift    10:45 pm – 7:15 am
Posted 12/16/14   (1 position) Full-time   2nd shift    2:45 pm – 11:15 pm
 
Qualifications:
High school diploma or GED and zero to two years related inspection experience. Must be able to lift 50#. Pre-employment testing required:  drug screen, physical, functional, background check.

QC STABILITY PROGRAM SUPERVISOR
 
Job Description:
Reviews test documentation and assesses the results to provide recommendations for improvement as well as information for shelf life issues and changes needed for the protocol if needed. Statistically evaluates stability data using control charting to determine outliers and linear regression to predict the next time point’s result. Manages the stability program and provides improvements with involvement from R&D, scientists (method development) and quality management.  Coordinates stability test requests from multiple departments and determines testing needed.  Reviews confirmed nonconformance results from analytical lab and physical lab and acts as liaison to R&D and QC/QA Management to determine a resolution.  Works jointly with R&D and QA/QC to resolve issues in stability/shelf life of products.  Ensures that the stability chambers remain at the specified temperature and humidity. Writes/reviews Standard Operating Procedures in a 21 CFR Parts 110 and 111 cGMP environment.
 
Hours:
Posted 01/08/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor's degree (B.S.) or equivalent in Chemistry or related field from a four-year college with a minimum of five years quality-related experience or equivalent combination of education and experience.  Pre-employment testing required:  drug screen, background check.

QC LAB TECH I
 
Job Description:
Tests and inspects in-process materials, finished products, raw materials, and other laboratory samples under supervision of shift supervisor or lead technician. Technician I is typically assigned to same task area every day.  Conducts physical and organoleptic (taste, smell) testing.  Technician I will be assigned a primary assignment of physical or micro, but may be assigned in any of the task areas in which he/she has been trained based on the needs of the department.
 
Hours:
Posted 12/16/14   (2 positions) Full-time   2nd shift    2:45 pm – 11:15 pm
 
Qualifications:
High school equivalency with less than two years’ experience in an inspection/laboratory setting. Must be able to move up to 55#. Pre-employment testing required:  drug screen, physical, functional, background check.

QC ANALYTICAL LAB MANAGER
 
Job Description:
Ensures conformance of all laboratory activities to appropriate cGMPs through evaluation, corrective action and continuous improvement.   Enforces compliance to regulatory, safety procedures and the Chemical Hygiene Plan.  Develops, recommends, and implements systems, processes, activities, SOPs, etc. to improve quality of analytical results. Ensures that lab documents and lab data (paper and electronic) are properly classified, controlled, and stored. Ensures the availability of adequate materials and supplies necessary to conduct ongoing testing. Conducts cGMP and on-the-job training of QC Personnel.  Ensures smooth transition of method transfers from the development stage to routine QC use.  Oversees training of analytical personnel on each new method and new equipment.  Coordinates maintenance/repairs with internal and external sources. Evaluates and recommends analytical instrumentation and associated equipment.
 
Hours:
Posted 1/27/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor's degree (B.S.) or equivalent from four-year college or technical school in food science, chemistry, physics or related field, and a minimum of five years quality-related experience in a manufacturing environment or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.