Answers incoming telephone calls, determines purpose of call, and transfers call to appropriate personnel or department. Provides callers with information such as business address, directions, operating hours, etc. Welcomes on-site visitors, determines nature of business, notifies appropriate personnel. Maintains security and issues visitor badges. Performs a variety of miscellaneous projects performed such as employee focused programs, Monthly Consumer Tour arrangements of guests & gift bags, Conf. Room Set-Up, data entry, proofreading, Research/Analysis, Prepare Documents & Reports in PowerPoint, Word, and Excel. Collating, sorting, opening and date stamping incoming US mail, Sorting, Folding, Inserting, Labeling, Filing, and Scanning. Maintains safe and clean reception area. Maintains continuity among work teams. Contributes to team effort. Complies with safety and GMP requirements.