Manufacturer of Natural Products That Empower People to Live Healthier Lives
Nutrition for Optimal Wellness
Corporate Office Positions

INBOUND SALES REP
 
Job Description:
Answers incoming calls, meeting daily quotas. Screens orders received for price and potential errors. Enters faxed orders into computer system. Informs customer of prices, shipping date, anticipated delays, and any additional information needed by customer.  Attempts to sell additional merchandise to customer. Sets up new customers or potential accounts into computer system after screening and obtaining proper documentation.  Obtains sales tax number and method of payment from new customers. Writes up order form or enters data into computer, to determine total cost for customer.  Computes price, discount, and shipping charges. Checks inventory and notifies Inventory Control Department of orders that would deplete stock. Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.  Records or files copy of orders received according to expected delivery date. Receives calls and assists customers with any complaints.  Confers with production, sales, shipping, or warehouse personnel to expedite or trace missing or delayed shipments.
 
Hours:
Posted 10/02/14                          (1 position)        Full-time   1st shift  9:30 am – 6:00 pm
 
Qualifications:
High school diploma or general education degree (GED); or one to two years’ related experience and/or training; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

IT SERVICES MANAGER
 
Job Description:
Oversees all Service Desk staff and ensures that end users are receiving the appropriate assistance. Manages all procedures related to identification, prioritization and resolution of incidents, including the monitoring, tracking and coordination of Service Desk functions. Plans, designs, and analyzes the organization’s service desk according to best practices, while ensuring high levels of customer service quality and availability. Develops, implements, and oversees policies and procedures to ensure consistent service levels and quick resolutions. Manages staffing capacity planning, service process design, performance analysis, and develops proactive resolution plans. Contributes to escalated problem resolution by giving in-person, hands-on support to end users when necessary. Bachelor's degree (B. A.) from four-year college or university; and five to ten years related experience and/or training; or equivalent combination of education and experience, including thorough understanding of Service Desk principles. Pre-employment testing required: drug screen, background check.
 
Hours:
Posted 11/26/14                           (1 position)        Full-time   1st shift
 
Qualifications:
High school diploma or general education degree (GED); or one to two years’ related experience and/or training; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

LAN ADMINSTRATOR
 
Job Description:
Configures, installs, maintains, and troubleshoots physical and virtual Microsoft Windows 2008+ servers. Configure and manage Active Directory 2008+. Administer and manage Exchange 2010+. Manage virtual environments, both VMWare and Hyper-V. Performs updates to operating systems, device drivers, and peripherals. Supports user needs with Microsoft products to include the MS Office Suite of applications (Outlook, Word, Excel, Access, etc.), Internet/Intranet access and electronic e-mail (to include MS Exchange Server). Also supports a variety of Best of Breed system used throughout the organization. Configures systems and user accounts as needed under various computer operating systems (OS) to include all of the Windows family, Mac OS, Thin-Client, CITRIX, Terminal Server, and AIX UNIX. Installs, upgrades and tests network hardware and software components as required. Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. Pre-employment testing required: drug screen, background check.
 
Hours:
Posted 11/26/14                           (1 position)        Full-time   1st shift
 
Qualifications:
High school diploma or general education degree (GED); or one to two years’ related experience and/or training; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

OFFICE ASSISTANT
 
Job Description:
Searches Google and other search engines for various information, including emails of customers and suppliers. Using industry information, posts names and emails of suppliers. Sends emails to health food stores and follows up on emails that bounce back after being sent. Posts information to the NHRI website and makes corrections as necessary. Performs other various administrative duties such as projects, data entry, computer work, copying, etc. and other duties. Must be willing to help other departments with projects and tasks as needed. As needed, edits articles for spelling, overly technical words, etc. Posts and retrieves information from EndNotes and Pubmed. Contacts customers and suppliers to obtain their email addresses. Good computer skills (i.e. experience with word processing, spreadsheets, and databases). One year of high school chemistry and good phone skills required. Pre-employment testing required: drug screen, background check.
 
Hours:
Posted 11/26/14                           (1 position)        Part-time   1st shift
 
Qualifications:
High school diploma or general education degree (GED); or one to two years’ related experience and/or training; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

FOOD SALES SPECIALIST
 
Job Description:
Focus is selling NOWs Food skus. Targets are larger natural chains like Whole Foods, Sprouts, Distributors and various other targets with eventual expansion of sales efforts to other retail channels. Must have food contact network and be able to hit the ground running. Experience working with Whole Foods and Sprouts a big plus. Coordinate and Execute store promotions and support marketing efforts of the brand. Assists with the coordination of sales efforts with our broker network. Complete and submit required paperwork for retail submissions as needed. Will report to the Outside Sales Manager and the Food Manager.
 
Hours:
Posted 11/12/14                                     (1 position)        Full-time                                    1st shift
 
Qualifications:
Must have 3 years minimum experience selling Natural Foods products in the Natural Food Industry. Associates degree; or one to three years' related experience and/or training; or equivalent combination of education and experience.  Excellent computer skills required.  Oracle ERP experience preferred. Pre-employment testing required:  drug screen, background check.

SENIOR ORACLE APPLICATIONS DEVELOPER
 
Job Description:
Leads, plans, designs, implements, and executes large complex projects to enhance all functions associated with the Oracle E-Business Suite set of applications to include but not limited to Oracle Inventory, Discrete and Process Manufacturing, Financials and Order Management modules.  Designs and implements complex interfaces with third party applications code specific to NOW Health Group processes.
 
Hours:
Posted 12/03/14                           (1 position)        Full-time   1st shift
 
Qualifications:
Bachelor's degree (B.A. or B.S.) from a four-year college or university; minimum 8 years related Oracle 11i applications experience in a process manufacturing environment. Pre-employment testing required:  drug screen, background check.

DIGITAL MARKETING SUPERVISOR
 
Job Description:
Devises strategies to drive traffic to the company website. Tracks conversion rates and make improvements to the website. Develops and manages digital marketing campaigns. Oversees the social media strategy for the company. Manages online brand and product campaigns to raise brand awareness. Manages SEO efforts to ensure that our sites are optimized for search engines. Manages the redesign of the company website. Liaises with hosting company, SEO agency, and other external resources as needed. Improves the usability, design, content and conversion of the company website. Evaluates customer research, market conditions and competitor data.
 
Hours:
Posted 12/17/14                           (1 position)        Full-time   1st shift
 
Qualifications:
Bachelor's degree in digital marketing, marketing, or a related field and seven years equivalent work experience in a related area is required. Pre-employment testing required:  drug screen, background check.