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Manufacturer of Natural Products That Empower People to Live Healthier Lives
Nutrition for Optimal Wellness

Corporate Office Positions


CUSTOMER SERVICE REPRESENTATIVE
 

Job Description:
Talk with retail and consumer customers by phone or in person in a high volume call center environment. Responsible for the timely resolution of customer complaints or problems. Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Mails out adjustments and insures proper billing of reported errors daily. Ensures proper completion of all documentation for cGMP requirements.

 
Hours:
Posted 09/23/15 (1 position) Full-time 1st shift 9:30 am – 6:00 pm
 
Qualifications:
Associate's degree (A. A.) or equivalent from two-year college or technical school; and two to three years related customer service experience and/or training; or equivalent combination of education and experience, including computer experience. Pre-employment testing required: drug screen, background check.

Sr. Business Systems Analyst
 

Job Description:
Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions. Conduct research on software and hardware products to justify recommendations and to support purchasing efforts. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Provide orientation and training to end users for all modified and new systems. Manages and performs tests throughout the entire Oracle footprint including Order Management, Operations, Distribution and Warehousing, BPEL process management, and Advanced customer electronic communications, including all EDI functionality. Uses Advanced Oracle development tools and environments such as ADF, BPEL, OC4J, PL/SQL, BI Developer, SOA to create new user driven workflows, procedures, and communication models that enhance user job functionality. Complies with safety and GMP requirements.

 
Hours:
Posted 09/23/15 (1 position) Full-time 1st shift 8:30 am – 5:00 pm
 
Qualifications:
Bachelor's degree (B. A.) from four-year college or university; and five to ten years related experience and/or training; or equivalent combination of education and experience, including an thorough understanding of Oracle Applications with advance experience in multiple key process areas such as, order-to-cash, GL process, procure-to-plan, plan-to-deliver, etc. Additional technical knowledge the following areas are desired, Red-Hat Linux, ADF, BI Developer, BPEL, EDI, CRM on Demand, ERP data integration, OBIEE, SOA Suite, Oracle Encryption, and Web Services. Pre-employment testing required: drug screen, background check.

OUTBOUND SALES REPRESENTATIVE
 

Job Description:
Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, dealer resellers, business directories, Internet Web sites, and other sources. Talks with customers and prospects by phone, mail, e-mail, and fax throughout assigned territory, includes cold calls, follow-up calls, upselling and increasing current customer business. Makes outbound lead follow-up calls to potential and existing customers by telephone to qualify leads and sell products and services. Handles inbound sales lead calls to convert calls into sales. Enters orders into computer system. Builds and maintains customers relationships. Required travel to territories a minimum once every quarter. Manages territory by increasing sales by offering creative selling techniques. Investigates and resolves customer problems.

 
Hours:
Posted 02/10/16 (1 position) Full-time 1st shift 8:30 am – 5:00 pm
 
Qualifications:
Associates degree; or one to three years' related experience and/or training; or equivalent combination of education and experience. Pre-employment testing required: drug screen, background check.