Manufacturer of Natural Products That Empower People to Live Healthier Lives
Nutrition for Optimal Wellness
Corporate International Positions

INTERNATIONAL INSIDE SALES REPRESENTATIVE
 
Job Description:
Talks with customers by phone or in person and is responsible for the timely resolution of customer complaints or problems.  Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Confers with production, sales, shipping, or warehouse personnel to expedite or trace missing or delayed shipments. Handles existing customer accounts and their sales orders.  Answers incoming calls and enters orders into computer, to determine total cost for customer.  Computes price, discount, and shipping charges.  Screens orders received for price and potential errors. Assists in setting up customer accounts, processing credit applications, processing customer requests to change terms, and calling on past-due accounts. Sets up new customers or potential accounts into computer system after screening and obtaining proper documentation.  Obtains any/all relevant information from new customers and works with the salesperson to create the customer profile. Informs customer of prices, shipping date, anticipated delays, and any additional information needed by customer.  Attempts to sell additional merchandise to customer.
 
Hours:
Posted 1/17/14                           (1 position)        Full-time   1st shift         9:00 am – 5:30 pm
 
Qualifications:
Bachelor’s degree and one year related customer service experience and/or training. Fluency speaking, reading and writing in Spanish. Pre-employment testing required:  drug screen, background check.

REGIONAL ACCOUNT MANAGER (A European Language Fluency)
 
Job Description:
Proactively seeks new customers/maintains business with established customers. Provides full sales and technical information support (with the assistance of Quality Assurance and Quality Control).  Answers phones, quotes prices, prepares and expedites sales orders.  Makes cold calls to prospective customers to solicit orders. Assists with conventions and other promotional activities. Ability to travel up to 50%.
 
Hours:
Posted 06/24/13                           (1 position)        Full-time   1st shift
 
Qualifications:
Bachelor’s degree and three to five years outside sales experience. MBA and international sales experience a plus. Fluency  (written and spoken) in a European language is required. Must have experience with Microsoft Word and Excel.  Pre-employment testing required:  drug screen, background check.