Manufacturer of Natural Products That Empower People to Live Healthier Lives
Nutrition for Optimal Wellness
Quality Positions

QA MANAGER
 
Job Description:
Creates and revised written justification for procedures in relation to cGMP compliance. Guides Operations and Quality Control departments in establishing Standard Operating Procedures for NOW manufacturing and laboratory processes that coincide with cGMP requirements and established white papers. Reviews internal audits for GMP compliance.  Develops, conducts and coordinates cGMP training. Supervises specification creation/revision for all NOW products and raw materials. Supervises product recalls and follows up on corrective action. Manages change control of Standard Operating Procedures. Oversees implementation of new and revised labels.
 
Hours:
Posted 1/23/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor's degree (B. A.) four-year college or university with major in a Science field (i.e. Chemistry, Biology); at least five years related experience in Quality Control or Quality Assurance in a GMP manufacturing facility; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

QA CONTRACT MANUFACTURING SPECIALIST
 
Job Description:
Sends out and tracks vendor questionnaires for compliance to cGMPs and company requirements. Creates, reviews and approves master formulas and provides to contract manufacturers for review and sign off. Reviews and updates NOW bulk product specifications. Works with current and new contract manufacturers to ensure product is being made to NOW specifications. Works with NOW QA labeling to ensure that label claims match master formulas and are being met. Follows up on test results for QC special requests to ensure that they are being reported and the information is conveyed to NOW purchasing group and contract manufacturers. Maintains the paper and network files for contract manufactured products. Provides bulk and finished product specifications to contract manufacturers for review and sign off. Reviews and approves each master manufacturing record for each product produced by contract manufacturers. Performs batch record review and approval based on specifications and regulatory requirements. Reviews and approves processing deviations. Acts as a quality representative to contract manufacturing and contract packaging organizations. Communicates and tracks non-conformances to contract partners and monitors corrective actions for effectiveness. Contacts partner liaison including (but not limited to) customer notification for deviations, change controls; assists with answering any questions; reviewing certificate of analysis for batches, and overall compliance. Coordinates and assists in evaluating contract manufacturers for vendor management program. Evaluates and approves quality deviations and associated CAPAs. Evaluates and approves change controls. Writes/revises standard operating procedures, forms, and controlled documents. Performs customer complaint investigations in conjunction with contract partners. Conducts root cause analysis sessions in order to facilitate and initiate corrective and preventative actions with contract manufacturers. Assists in training of new employees. Communicates with contract customer regarding closure of investigations and batch release status; resolves questions regarding batch record documentation. Complies with safety and GMP requirements.
 
Hours:
Posted 05/21/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor's degree required; science or engineering or related discipline preferred.  A minimum of three years’ experience in Quality Assurance or Quality Control within an FDA/GMP environment is required.  A basic level of chemistry and stoichiometry is required. Experience in leading, conducting, executing, and documenting investigations (non-conformance, corrective and preventive action, complaint, or related) is preferred. Pre-employment testing required: drug screen, physical, functional, background check.

QC ANALYTICAL LAB SUPERVISOR
 
Job Description:
Coordinates analytical laboratory testing. Performs analytical testing. Conducts and documents OOS investigations. Drafts new procedures and/or changes to SOP’s to keep current or improve cGMP status. Ensures conformance of all laboratory activities to appropriate cGMPs. Enforces compliance to regulatory, safety procedures and the Chemical Hygiene Plan. Develops, recommends, and implements systems, processes, activities, SOPs to improve quality of analytical results. Ensures that lab documents and lab data (paper and electronic) are properly classified, controlled, and stored. Performs analysis of samples as required. Provides training of analytical personnel on each new method and new equipment. Ensures that all lab instruments are functional and suitable through coordinating preventive maintenance, troubleshooting, appropriate calibration, instrument upgrades, etc.  Acts as liaison to vendors and outside laboratories regarding instrumental analysis/methods.
 
Hours:
Posted 03/03/15   (1 position) Full-time   1st shift
Posted 03/03/15   (1 position) Full-time   2nd shift
 
Qualifications:
Bachelor's degree (B.S.) or equivalent from four-year college or technical school in food science, chemistry, physics or related field, and a minimum of five years quality-related experience in a manufacturing environment or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

QC INSPECTOR I
 
Job Description:
Performs raw material evaluation on all incoming shipments and obtains representative lot samples. Completes necessary documentation and Oracle entries. Reviews documentation for completeness and compliance with GMPs and SOPs. Does random in-process testing to verify operator’s results. Releases materials for use and reviews documentation for completeness. Communicates problems/out-of-specification issues to supervisor/lead and operations personnel. Assists supervisor/lead in conducting investigations.
 
Hours:
Posted 07/03/15   (1 position) Full-time   2nd shift    2:45 pm – 11:15 pm
Posted 07/24/15   (2 positions) Full-time   3rd shift    10:45 pm – 7:15 am
 
Qualifications:
B.S. in microbiology, chemistry or related discipline and zero to two years related inspection experience or equivalent experience. Must be able to lift 50#. Pre-employment testing required:  drug screen, physical, functional, background check.

QC LAB TECHNICIAN I
 
Job Description:
Tests and inspects in-process materials, finished products, raw materials, and other laboratory samples with guidance when needed from shift supervisor or QC Leads. Tests materials as assigned by priority listing provided daily by QC management. Records and compares results to specifications.  Notifies supervisor/lead when result is out-of specification. Operates the following types of equipment - pH meter, FTIR, NIR, BIOSYS, HPLC, GC, disintegration apparatus, moisture analyzer, automatic hardness tester, density tester, general laboratory glassware, viscometer, refractometer, Polari meter, electronic balance. Conducts routine microbiological analyses. Assists in inspection as needed. Complies with safety and GMP requirements.
 
Hours:
Posted 06/02/15   (1 position) Full-time   2nd shift    2:45 pm – 11:15 pm
 
Qualifications:
High school equivalency with less than two years experience in an inspection/laboratory setting.  Familiarity with general laboratory procedures preferred.  Basic computer skills preferred but a willingness to learn them will suffice. Must be able to lift 50#. Pre-employment testing required:  drug screen, physical, functional, background check.

R&D SPECIALIST II
 
Job Description:
Provides the required technical support for R & D documentation. Procures technical information for NOW’s specification sheets. Completes, verifies accuracy, and maintains raw material, WIP and finished product specifications. Analyzes and provides effective solutions for chemistry-related issues. Addresses chemistry-related issues.  Identifies tests, sends samples to labs for analysis, interprets results, and reviews and investigates manufacturing procedures and chemical literature. Revises labels.  Determines supplement or nutritional panel information, verifies correctness of ingredients and claims on labels, ensures conformance to GMP and other statutory requirements, verifies accuracy and completeness of cautions and other label statements, and ensures labels are prepared in a timely manner. Complies with safety and GMP requirements.
 
Hours:
Posted 06/02/15   (1 position) Full-time   2nd shift
 
Qualifications:
Bachelor's degree (B. A.) in Chemistry or science from four-year college or university and a minimum of five years experience in Quality Assurance or Quality Control, preferably in the pharmaceutical or medical device industries. Working knowledge of Chemistry is preferred. Pre-employment testing required: drug screen, physical, functional, background check.