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Manufacturer of Natural Products That Empower People to Live Healthier Lives
Nutrition for Optimal Wellness
Quality Positions

QA MANAGER
 
Job Description:
Creates and revised written justification for procedures in relation to cGMP compliance. Guides Operations and Quality Control departments in establishing Standard Operating Procedures for NOW manufacturing and laboratory processes that coincide with cGMP requirements and established white papers. Reviews internal audits for GMP compliance.  Develops, conducts and coordinates cGMP training. Supervises specification creation/revision for all NOW products and raw materials. Supervises product recalls and follows up on corrective action. Manages change control of Standard Operating Procedures. Oversees implementation of new and revised labels.
 
Hours:
Posted 1/23/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor's degree (B. A.) four-year college or university with major in a Science field (i.e. Chemistry, Biology); at least five years related experience in Quality Control or Quality Assurance in a GMP manufacturing facility; or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

ANALYTICAL CHEMIST III
 
Job Description:
Independently prepares samples for instrumental analysis and runs standard methods on instruments. Performs data interpretation and reporting. Develops SOPs as needed. Performs laboratory training on SOP’s, processes and instrumentation. Records and compares results to specifications.  Notifies supervisor/lead when result is out-of-specification. Provides guidance and training to other technicians.Uses the following types of instruments - FTIR, FT-NIR, HPLC, HPTLC, GC, ICP-MS, pH meters, auto titrators, and balances. Dumps hazardous waste. Complies with safety and GMP requirements.
 
Hours:
Posted 08/07/15   (1 position) Full-time   2nd shift  2:00 pm – 10:30 pm
 
Qualifications:
Bachelor’s degree (B.S.) or equivalent from four-year college or technical school in laboratory science field (i.e. chemistry, biology, etc.) and minimum of five years laboratory experience including hands-on HPLC, GC, ICP/MS, or LCMS experience.  Familiarity with general laboratory equipment and basic computer skills are necessary.  GC/MS instrumentation and MS interpretation skills highly desirable. Pre-employment testing required: drug screen, physical, functional, background check.

QC ANALYTICAL LAB SUPERVISOR
 
Job Description:
Coordinates analytical laboratory testing. Performs analytical testing. Conducts and documents OOS investigations. Drafts new procedures and/or changes to SOP’s to keep current or improve cGMP status. Ensures conformance of all laboratory activities to appropriate cGMPs. Enforces compliance to regulatory, safety procedures and the Chemical Hygiene Plan. Develops, recommends, and implements systems, processes, activities, SOPs to improve quality of analytical results. Ensures that lab documents and lab data (paper and electronic) are properly classified, controlled, and stored. Performs analysis of samples as required. Provides training of analytical personnel on each new method and new equipment. Ensures that all lab instruments are functional and suitable through coordinating preventive maintenance, troubleshooting, appropriate calibration, instrument upgrades, etc.  Acts as liaison to vendors and outside laboratories regarding instrumental analysis/methods.
 
Hours:
Posted 03/03/15   (1 position) Full-time   1st shift
Posted 03/03/15   (1 position) Full-time   2nd shift
 
Qualifications:
Bachelor's degree (B.S.) or equivalent from four-year college or technical school in food science, chemistry, physics or related field, and a minimum of five years quality-related experience in a manufacturing environment or equivalent combination of education and experience. Pre-employment testing required:  drug screen, background check.

QC INSPECTOR I
 
Job Description:
Performs raw material evaluation on all incoming shipments and obtains representative lot samples. Completes necessary documentation and Oracle entries. Reviews documentation for completeness and compliance with GMPs and SOPs. Does random in-process testing to verify operator’s results. Releases materials for use and reviews documentation for completeness. Communicates problems/out-of-specification issues to supervisor/lead and operations personnel. Assists supervisor/lead in conducting investigations.
 
Hours:
Posted 07/03/15   (1 position) Full-time   2nd shift    2:45 pm – 11:15 pm
Posted 07/24/15   (2 positions) Full-time   3rd shift    10:45 pm – 7:15 am
 
Qualifications:
B.S. in microbiology, chemistry or related discipline and zero to two years related inspection experience or equivalent experience. Must be able to lift 50#. Pre-employment testing required:  drug screen, physical, functional, background check.

QC STABILITY CLERK
 
Job Description:
Responsible for the receipt, accountability, distribution and reconciliation of all stability related samples for analysis. Duties also include supporting the administration of the stability program, and compilation of test data for stability samples through the electronic laboratory information management system (LIMS) according to defined standard operating procedures to ensure continued cGMP compliance for all products.High school diploma or equivalent. Strong computer and software application skills required. Knowledge and application of cGMP regulations. Attention to detail and the ability to work independently and as part of a dynamic team environment with minimal supervision. Pre-employment testing required: drug screen, physical, functional, background check.
 
Hours:
Posted 08/07/15   (1 position) Full-time   1st shift
 
Qualifications:
High school diploma or equivalent. Strong computer and software application skills required. Knowledge and application of cGMP regulations. Attention to detail and the ability to work independently and as part of a dynamic team environment with minimal supervision. Pre-employment testing required: drug screen, physical, functional, background check.

R&D SPECIALIST II
 
Job Description:
Provides the required technical support for R & D documentation. Procures technical information for NOW’s specification sheets. Completes, verifies accuracy, and maintains raw material, WIP and finished product specifications. Analyzes and provides effective solutions for chemistry-related issues. Addresses chemistry-related issues.  Identifies tests, sends samples to labs for analysis, interprets results, and reviews and investigates manufacturing procedures and chemical literature. Revises labels.  Determines supplement or nutritional panel information, verifies correctness of ingredients and claims on labels, ensures conformance to GMP and other statutory requirements, verifies accuracy and completeness of cautions and other label statements, and ensures labels are prepared in a timely manner. Complies with safety and GMP requirements.
 
Hours:
Posted 06/02/15   (1 position) Full-time   2nd shift
 
Qualifications:
Bachelor's degree (B. A.) in Chemistry or science from four-year college or university and a minimum of five years experience in Quality Assurance or Quality Control, preferably in the pharmaceutical or medical device industries. Working knowledge of Chemistry is preferred. Pre-employment testing required: drug screen, physical, functional, background check.

QA COMPLAINT COORDINATOR
 
Job Description:
Ensures product complaints are logged, investigated, and resolved according to established deadlines, company and GMP requirements. Facilitates the testing of reserve or retain samples for investigation purposes. Creates detailed trend analysis reports showing product complaints by category and product. Conducts root cause analysis sessions in order to facilitate and initiate corrective and preventative actions with manufacturing. Prepares formal reports for adverse event complaint responses to regulatory authorities. Assists with documentation and investigation of manufacturing deviations and non-conformances. Assists with GMP Training of quality and operations personnel. Assists with the management of document control system. Assists with regulatory audits. Completes pre-audit paperwork for customer audits. Complies with safety and GMP requirements. Bachelor’s degree from a four year college or university.  Minimum of five years experience in Quality Assurance or Quality Control, in the food, pharmaceutical, dietary supplement, or medical device industries handling customer complaint issues or a combination of education and experience.  Knowledge of GMPs required. Pre-employment testing required: drug screen, physical, functional, background check.
 
Hours:
Posted 08/14/15   (1 position) Full-time   1st shift
 
Qualifications:
Bachelor’s degree from a four year college or university.  Minimum of five years experience in Quality Assurance or Quality Control, in the food, pharmaceutical, dietary supplement, or medical device industries handling customer complaint issues or a combination of education and experience.  Knowledge of GMPs required. Pre-employment testing required: drug screen, physical, functional, background check.

REVIEW SPECIALIST
 
Job Description:
Reviews lab documentation for compliance to company internal standards, Laboratory Methods, Good Documentation Practices and Good Laboratory  Practices. Investigates laboratory non-conformances.  Escalates any issues noted to management. Coordinates with multiple departments to obtain information for accurate sample review. Initiates change process for any erroneous methods or specifications. Prioritizes samples and data to ensure compliance with deadlines. Tracks analyst errors. Communicates with management for timely resolution of invalid or problematic runs. Coordinates with lab tech for reporting of data. Coordinates with Method Development for resolution of any deviations from methods, discrepancies with specifications. Participates in process improvement activities. Updates spreadsheets to reflect results of analytical testing. Assists with special projects assigned by management. Complies with safety and GMP requirements. Pre-employment testing required: drug screen, physical, functional, background check.
 
Hours:
Posted 08/07/15   (1 position) Full-time   2nd shift  2:00 pm – 10:30 pm
 
Qualifications:
Pre-employment testing required: drug screen, physical, functional, background check.